Account and data deletion

Delete your account in the app

1. Sign in to Walkmoa and open the Profile tab.
2. Select Delete account.
3. For email accounts, enter your password. For social accounts, authenticate again with the linked provider.
4. Read the deletion notice and confirm account deletion.

Request deletion without the app

Email support to request deletion of your Walkmoa account and data. You do not need to reinstall the app. Include your registered email, sign-in method (email, Google, Apple, Kakao or NAVER) and nickname.

We verify account ownership and reply with the result. If you cannot access your social account or email, we will explain the verification steps needed. Do not send passwords, verification codes or identity documents.

cs@stageupcorp.com

What is deleted and what to know

Deletion covers your account profile and sign-in information, walking records, rewards, balance and benefit history. Your account and balance cannot be restored after deletion. Uninstalling the app alone does not delete your account on the server.

You may also use this contact to request access to, correction or deletion of specific personal information, or restriction of processing. If information must be retained separately because of legal obligations or an ongoing dispute, we will explain what is retained and why when handling your request.